System Recovery Program
:: Fiserv Galaxy Disaster Recovery Solution ::
Is your credit union prepared for the unexpected?
If your facility were to experience a disaster, how long would it take you to recover your primary services? If your answer does not
include the restoration of all of your services within a 4 hour period, then perhaps it is a good time to reconsider your existing
disaster response plan. The Fiserv Galaxy Disaster Recovery Solution was created with the realization that individual credit unions all
require different hardware, software and application solutions. We customize each plan to fit the unique needs of your credit union.
Our team of specialists contact you to discuss your needs, and then we present a plan specific to your recovery requirements.
Disaster Recovery Services
The Galaxy Plus Disaster Recovery Solution is designed to restore full data processing for an in-house client within 4 hours of a disaster. This solution can include restoring core processing, online ATM processing, internet banking, ARU and unattended processing.
Fiserv Galaxy, through a third party strategic alliance, can also have telephone calls redirected to call center which can process transactions using Member Relationship Plus. Under this solution, in-house clients can leverage processing capacity at the Galaxy data center along with our expertise in Fiserv Galaxy software.
Key Benefits and Features
- A complete and comprehensive disaster recovery solution.
- Combined with our Remote Backup Solution, your institution can be up and running within 4 hours of a declared disaster.
- Each plan is customized to fit the unique needs of your credit union.
- Assure that your recovery process is secure through annual tests and plan review.
- Comfort in knowing that your disaster recovery agreement is with the most knowledgeable staff when it comes to your applications.
- Our monthly costs are equal to if not lower than many of the other recovery services which can only provide you with access to a recovery system.
Compare:
| Recovery Services | Fiserv Galaxy | Others |
| Access to a Recovery System | Yes |
Yes |
| Annual Testing | Yes |
Yes |
| Average recovery time once a disaster is declared | 3-4 hours |
2-3 days |
| Home Banking access | Yes |
No |
| Telephone Banking access | Yes |
No |
| Online ATM access | Yes |
No |
| Knowledgeable application experts on staff | Yes |
No |
Contact Us
Be sure that your credit union is prepared in the event of an emergency. Contact your Fiserv Galaxy Account Executive today.
